No Connection

I made the mistake of not asking at check in if my return flight from Frankfurt to Portland had Internet service.  I assumed it did based on Lufthansa’s site information , attempted to get on line, was able to get a weak connection and struggled with it for a while before asking the flight attendant for help.  The weak connection was the network within the plane and it turned out that the plane had not yet been configured for Internet connection.   This will be a mute point within a few months when all of Lufthansa’s fleet will be configured for internet. Before then it’s best to check before the flight in case you are planning on working online.

Additionally, the seats in business class that are described as ‘full flat’ onboard are not quite that.  The seat does convert to a horizontal position, but the foot position is much lower than the head position.  I understand the business class seats are much better than in the past, and had I checked online prior to the flight I would have found them them better represented on the Lufthansa site than the inflight brochure.

On this trip I had six flights on Lufthansa, including long haul and intra Europe.  I found the service from the flight attendants on every flight to be excellent, the flights were ontime and the baggage handling process efficient.