Try tripadvisor.com for online reviews of hotels, resorts and more…..

Claiming to have over 2.7 million ‘unbiased reviews and opinions you can trust’ at your disposal, tripadvisor.com is the 7th largest online travel website offering global travel information and advice that it gathers from readers of the site. If you are the kind of traveler who values the opinions of fellow travelers and the opportunity to research destinations, hotels and airlines thru one portal, this site might be helpful when making your travel plans.

I applaud the idea behind tripadvisor and have used the site to confirm my opinion of a hotel I was planning to use, but I remind myself that these are just opinions.
Tripadvisor is part of Expedia, Inc.