Expedia’s best price with conditions

by DL Byron on January 23, 2006

Much like Blockbuster’s no late fees (yeah, right), Expedia’s Best Price Guarantee comes with conditions that make it, well, not the best price. While launching initiatives to set, “a new industry standard for empowering consumers in booking travel” they also set a new standard for fees and misleading their customers. Kayak’s CEO calls them out with a loud “laughable!” and observes that those prices are only for the airlines Expedia shows. See the [PI's insider article](http://seattlepi.nwsource.com/business/256598_theinsider23.html) for more on how Expedia’s prices are the best, excluding taxes and fees and profits.

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