BetaBlue: good, not great, needs plugs
I always like to write posts where I get to say, on some level, “I told you so.”
JetBlue recently ran a test flight with Wi-Fi for press types to try out, and they got plenty of buzz because of it. Unforutnately for them, it’s all pretty mediocre as far as I can tell. And the first words out of Cnet’s review are:
The biggest problem with JetBlue’s inaugural “BetaBlue” flight, equipped with Yahoo and BlackBerry e-mail and instant messaging, was the fact that there aren’t power outlets on board the aircraft.
Hmmmm. I told you so.
In-flight Wi-Fi is, like internet access most places, going to happen eventually. If I were running an airline, I’d be approaching my service offerings by asking myself a question: if someone put me in a room for six hours and allowed me to bring only what I could easily carry on my person, what would I want in that room?
The list is pretty short, and in order of importance:
- A bathroom
- A power outlet
- The internet
- Snacks
You got that, I’m happy.
JetBlue tend to be pretty forward thinking though, and I’ll be surprised if they ignore the feedback they’re getting.




{ 3 comments… read them below or add one }
[...] with Jason over at InFlightHQ on this one: If I were running an airline, I’d be approaching my service offerings by asking [...]
you can carry an entire bathroom on your person? How very fabulous!
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There is a new service 866-WEB-4111, where live agents look up the web for you and give you the requested info over the phone. It is a free service.
It is very helpful when you need quick info from the web and do not want to go through the computer booting and Wi-Fi locating rituals.
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